Thank you for shopping with us! Please review our shipping policy below.
Processing Time
All orders are processed within 2–4 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges will be calculated and displayed at checkout.
We offer standard shipping via Australia Post, with estimated delivery times:
Australia: 2–7 business days
New Zealand: 7–12 business days
Canada / USA: 10–18 business days
Other International Locations: 10–25 business days (depending on destination and customs)
Note: Actual delivery times may vary due to postal delays or customs procedures.
Tracking Information
Once your order has been shipped, you will receive an email with your tracking number to follow your parcel’s journey.
International Shipping & Customs
We ship internationally. Please note that import taxes, duties, or customs fees are not included in our prices and are the responsibility of the buyer.
Incorrect Address
Please double-check your shipping address at checkout.
We are not responsible for parcels sent to incorrect addresses provided by the customer.
Lost or Delayed Packages
We are not liable for delays once your order is handled by the postal service.
If your package is significantly delayed or lost, please contact us at:
📧 teamdivinebeautysolution@gmail.com
We’ll assist you in lodging an inquiry with the carrier.
